is Big Al's good with returns?

[jess128]

I got a maxi-jet 1200 from Big Al's in june or july. I didn't even have water in my tank at the time so it had never been used until last month when I got LR. It's only run for a total of 3 hours (if that) and it's broken. I thought I kept the recipt but I can't find it anywhere. Does anyone have any experience with Big Al's? Do you think they'll take it back? It's such a long drive out there for me, I don't want to go there and have them not take it back.

-Jess

[muck]

Give them a call and explain.
See what they say...

[fortheloveofcrabs]

I've found that the people at Big Al's are totally inept at customer service... Ahem. Sorry, That was rude. Let us know how it turned out, and good luck. I hope they can help at least one person out. (tastes soooo bitter....) :confused:

[Edmonton Eskimo]

I know from experience without a receipt they will only give store credit