Dearth
11-03-2016, 07:26 PM
Recently I made some equipment purchases from a fellow in Calgary as I had bought from him before I had no issues with him and unlike many sellers he ships at buyers cost which is rare to find in sellers that they will ship.
So back to my purchase I bought a kalkwasser reactor from him and accompanying pump just what I was looking for and at a great price as well. After some back and forth banter we decided to ship via greyhound as it was convenient for him no biggie.
Waited for a week package finally shows up and first thing I notice is its crushed even with fragile stickers all over it the clerk hands it to me and instantly I know its damaged. She and I opened it and found the reactor broken in several spots and the pump casing cracked beyond repair.
I know its not the sellers fault as he had sent pictures of the package as greyhound accepted it in Calgary. As no insurance was bought I was SoL on claims but as I had opened infront of the clerk and had proof package was intact in Calgary I had all fees waived as it was greyhounds fault. Thought it was good of then to do that for me.
I let seller know and I told him since I purchased it it was therefore my loss by no fault of his. I was out xx bucks but it is important to know that when something is shipped there are no guarantees and if its damaged in transit be prepared as seller is not obligated to return the money spent nor is the seller responsible once that package leaves their possession.
So back to my purchase I bought a kalkwasser reactor from him and accompanying pump just what I was looking for and at a great price as well. After some back and forth banter we decided to ship via greyhound as it was convenient for him no biggie.
Waited for a week package finally shows up and first thing I notice is its crushed even with fragile stickers all over it the clerk hands it to me and instantly I know its damaged. She and I opened it and found the reactor broken in several spots and the pump casing cracked beyond repair.
I know its not the sellers fault as he had sent pictures of the package as greyhound accepted it in Calgary. As no insurance was bought I was SoL on claims but as I had opened infront of the clerk and had proof package was intact in Calgary I had all fees waived as it was greyhounds fault. Thought it was good of then to do that for me.
I let seller know and I told him since I purchased it it was therefore my loss by no fault of his. I was out xx bucks but it is important to know that when something is shipped there are no guarantees and if its damaged in transit be prepared as seller is not obligated to return the money spent nor is the seller responsible once that package leaves their possession.