ATI Help! Fans wont turn on, brand new unit!

[ashr]

Hey all

Having some issues right now. I have a brand new ATI 8x36 Dimmable fixture. Over the last couple day my unit has been going into safe mode a lot. It seems the fans will not run at all. I have taken them out and made sure all the connections where secure and tight.

Now they don't want to run at all and the temp is hitting 39c+

The unit is above my tank about 9", there are not close walls and it is not inclosed at all.

Any help would be great... Im kinda stressing out here...

[Doug]

No chance the pin for the fan power has pulled loose from the transformer

[ashr]

I have recut all my fan wires and they seem to be working now... hope it stays...

[ashr]

No chance the pin for the fan power has pulled loose from the transformer

I didnt want to take the whole thing apart the fixture, just redid the fan wires. That may have helped.. the 3rd time I did it..