PDA

View Full Version : Reef Octopus Skimmer POV-DC2 Dead


Steve...
01-01-2015, 05:54 AM
I got this skimmer from Concepts back in Feb and noticed that the pump died to night just right before New Years :(. Does anyone know what the warranty is on these pumps are and know what could of cause the pump to die in less then a year. I clean it on a regular basis to ensure its working well but it died tonight. Thoughts?

ronau
01-01-2015, 06:26 PM
Check on RO website but I think it's at least 1 year on the pump.

Seriak
01-01-2015, 06:40 PM
Mine died too. Concept should have One year warranty. There was a problem with the first line of DC skimmer pumps.

Steve...
01-01-2015, 08:35 PM
Thats good to hear! They are closed today, will give them a try. What a bad timing for it to die.

theokie
01-01-2015, 10:26 PM
I have one of the first Diablo dc skimmers and I had no issues with getting a replacement pump under warranty. The second pump now has gone over a year so fingers crossed it holds out, as it's still the old style pump

Steve...
01-01-2015, 11:35 PM
Im surprised, I thought RO would be more reliable

theokie
01-01-2015, 11:40 PM
The vast majority of First Gen DC pumps had issues, most manufactures used the same OEM supplier. Now that there are second generation pumps and things are much more reliable