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Skim
07-26-2014, 01:50 AM
OK a enough is enough, Does anyone know if Reef Supply Canada is still in Business? I put an order in on the 13th never got any kind of follow up. I posted on hear if anyone knew if Nick was around. He posted and said sorry and would get back to in a day, that was 4 days ago. Now I sent a email asking him to cancel order and refund my money and still nothing.

Anyone know what's going on!


Mike

Jordon
07-26-2014, 02:47 AM
Depending how you paid, maybe file a claim with PayPal or your Credit Card?

Sorry to hear about that :/ I hope there's a good explanation.

nrosdal
07-26-2014, 02:57 AM
sorry your email was missed until now. Will refund for ya right away. Just pm me your details so i make sure to refund right order.

Skim
07-26-2014, 05:03 AM
Thanks Nick, I am sorry things could not work out but like I said I am having a problem with the Skimmer I am using now and I can't wait any longer.

Thanks again and all the best.

Mike

mihaivapler
07-26-2014, 07:28 PM
the same happened for me to..ordered a dc pump on 13 july and still did not received it,emailed to nick asking what happened and nothing,no response..my first order from him went smooth i got the pump on time but now i wait for 2 weeks and who knows how long it will take..

nrosdal
07-26-2014, 07:43 PM
Apparently we are having some issues with emails not going through. *Sorry for any that were missed.* Please pm me here if I have not answered you until I get this figured out.

Mahai, I emailed you with so e options. Please let me know if it does not get through.


Thanks*

mihaivapler
07-26-2014, 09:43 PM
it did.thanks for the prompt reply

Pat76
07-27-2014, 04:07 AM
Good luck I wait over 2 months for powerhead!!

mihaivapler
07-27-2014, 05:49 PM
that's a long time.last time when i bought my dc12000 it arrived very fast,5-6 days..so i will wait and see.

mihaivapler
07-31-2014, 01:01 AM
3 days later and i have the pump!! appreciate the professional way nick did manage the situation and solved the issue fast.Thanks