WarDog

If you ordered the fish 6 months ago then why didn't you speak to Jeff when you were there and get it sorted?

Accordexi

Because Katy said that no one changed the hold till today and nothing she could do for me.


If I can help it I won't go to JL again.

Bblinks

JL has been really good catering to my special orders, contact Jeff to sort it out, I am sure he will make it right.

Accordexi

I wish I knew who Jeff was. I would love to talk to him

Wretch

Sometimes you just need to move on and try other stores for a while. Maybe you will find something better or you will find out J&L isn't that bad.

I understand the anger though as I just called and yelled at canada post for once again not delivering a package and I have to go pick it up.

hunggi74

I had a fish put on "hold" for three days. They put him in a seperate tank from everyone else's and marked it on the tank. Came back three days later and he was sold. In my case, there were lots still of the same fish to choose from, but it does happen and I agree that Jeff will try to make it right.

Ryanerickson

He Basically runs the place. jl has been very helpful for me in the past as well for what it's worth

Accordexi

Well if Jeff from Jl wants to make it right I'll leave it up to him to contact me.

The fish here in question is the PINK streak wrasse.

WarDog

Lol, well that's a bit of a defeatist attitude. From what I know, Jeff doesn't frequent the forum often as he's very busy running a successful business. I'd give him a call... he'll make it right.