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07-25-2013, 07:41 PM
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Vendor
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Join Date: Feb 2012
Location: Canada
Posts: 1,304
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Waveline and Tunze!
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07-30-2013, 09:15 PM
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Member
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Quote:
Originally Posted by Reef Supplies
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Will you be handling warranty support for the RLSS products that you sell? I've read on another forum that RLSS is pretty lacking/poor with customer service so they're getting their distributors to start handling it? |
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07-30-2013, 09:29 PM
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Vendor
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Hello,
As with most products all warranty complaints will go though us first. Once the claim comes in we will deal with it with our distributor. We always make sure our clients are taken care of.
thanks
Ray
Quote:
Originally Posted by cwatkins
Will you be handling warranty support for the RLSS products that you sell? I've read on another forum that RLSS is pretty lacking/poor with customer service so they're getting their distributors to start handling it?
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07-30-2013, 10:43 PM
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Member
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Quote:
Originally Posted by Reef Supplies
Hello,
We always make sure our clients are taken care of.
thanks
Ray
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I can say without a doubt, Ray looks after his clients well.
Myself being one of them. |
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07-31-2013, 08:19 PM
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Vendor
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Thanks Bob, much appreciated!
Ray
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08-02-2013, 10:01 PM
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Member
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Just ordered a Waveline 4000. Will it go out Monday?
Cheers.
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08-02-2013, 10:05 PM
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Vendor
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Quote:
Originally Posted by cwatkins
Just ordered a Waveline 4000. Will it go out Monday?
Cheers.
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It sure will. You will most likely get the shipping info today or tomorrow.
Thanks for the purchase!
Ray |
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08-02-2013, 10:09 PM
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Vendor
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08-02-2013, 10:11 PM
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Member
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Quote:
Originally Posted by xenon
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I don't think Quebec gets the holiday.
P.S. Thanks Ray! |
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08-02-2013, 10:29 PM
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Vendor
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We never get a break lol
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